In Poland with RADIUS: Pierogis for Everyone!

In June, April Wheeler, General Manager, Client Services with Travel and Transport spent four days in Warsaw, Poland for RADIUS' annual European Regional meeting.

The purpose of the meeting was to network with the Europe, Middle East and Africa (EMEA) RADIUS shareholder agencies and RADIUS suppliers and share best practices of doing business in that area. In addition, attendees were given updates of what RADIUS is doing in regard to technological advancements and service enhancements as a global travel management company.

From RADIUS updates to industry trends, the meetings' informational sessions were all aimed at enhancing customer satisfaction. Travel and Transport was the only agency from the United States that attended the meeting, Wheeler said.

"It is a great opportunity to talk with the respective agencies about possible leads for current and new customers who need multinational travel assistance. It helps to get to know the RADIUS employees as well as to be able to link up and work together with our global customers," Wheeler stated.

Topics discussed at the annual meeting included increased importance of cost effective solutions such as fare transparency and pre-trip approval, increased security for travelers, using third party solutions for traveler security and using local markets to help see the customer's point of view.

Photo from April Wheeler of WarsawIn addition, RADIUS discussed how its new reporting tool, TravelTrax, will give customers more capability with value add-on's such as pre-trip mapping and reporting, dashboards, detailed reports and the ability to build customized reports.

"It is very important to get together and network face to face with RADIUS and our partner agencies so we can give and receive input on RADIUS' business practices that will enhance and affect each of the local RADIUS shareholders," she said.

And also, look at a few of April's great pictures of Poland!